State Farm® Insurance Agent Paula Traina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Perrelli
January 9, 2026
"Lexie was very helpful and on point"
"Thank you for the review Michael! We appreciate your business and look forward to working with you for many years! "
Neil Edinger
January 9, 2026
"Alexus Lennon was a great help and a wonderful employee and needs a raise"
Paul Finch
January 5, 2026
"I requested a copy of my insurance card for my ATV. I received it and sent it to the ATV club that I belong to to remain in good standing because they require all ATVs to have insurance and registration. Unfortunately, the card that I was sent, was from two years prior to the present date. My membership was suspended from the ATV club because I didn’t furnish them and up-to-date insurance card. In turn, I had to call back and request another insurance card to be sent."
Mariana Schmidt
January 3, 2026
"Nathan was extremely helpful and so pleasant! He helped set up my new insurance with ease and even saved me money. It took no time at all! Five-star customer service!"
"It's our goal to help local families protect their family with the best bundle within their budget. We work hard to make the process as simple as possible. Thank you for recognizing Nathan's hard work. Please call or text us anytime we can further assist with your insurance or financial service needs. We appreciate your business! "
Kev S
December 31, 2025
"I contacted Paula Traina State Farm to get quotes on my vehicles and home insurance and Jennifer helped me save $1200 a year on car insurance by switching over from Erie. Wish I made the switch years ago."
"Thank you for the 5 star review Kev! Jennifer works hard to help our customers find the best coverage for their budget. We appreciate your business and look forward to serving your family for many years to come. "
Destiny Lennon
December 24, 2025
"The office was very knowledgeable about products! Alexus provided prompt service and ensured all needs were met! Questions were all answered and my mind was at ease!"
"Thank you for the kind review Destiny. Lexie works hard to help our customers. We appreciate your business! Call or text anytime we can assist with your insurance or financial service needs. "
Patrick Walters
December 18, 2025
"Alex was fantastic. We were having serious problems with another agency for over a year. Within 30 minutes Alex solved our problem, updated out correct profiles, analyzed and adjusted our coverage, and increased our rental coverage all at no additional cost. Now that’s service!!! Thanks Alex!"
"Thank you for the review Patrick. Alex works very hard to make insurance easy for our customers. Please don't hesitate to call or text anytime we can assist. "
alessio vassalle
December 12, 2025
"Great people and great service!"
"Thank you Alessio. We appreciate your business and the kind words. Please reach out anytime we can assist with your insurance & financial service needs. "
Taylor Grover
December 12, 2025
"We love this agency. But we LOVE ALEX. She’s fantastic. She’s always so quick to get back to us, always makes sure to explain things and offers the best guidance. 10/10 service from her!!!"
"Thank you Taylor. We love Alex too! ❤️ Alex is dedicated to helping our customers manage their insurance as easily as possible. We appreciate your business. "
E. W.
December 9, 2025
"Jennifer Landis at State Farm did a great job helping me to secure a Renter's Insurance policy to fit my needs. She patiently answered all my questions, looked up all the information and took the time to compare rates and plans. She was very pleasant to work with and I'm grateful for all her help. 👍"
"Thank you for the review! Jennifer works hard to make insurance easy for our customers. We appreciate your business. Please reach out anytime we can assist with your insurance or financial service needs. "
Bryant ward
November 28, 2025
"Nate Poag = 5 stars. Extremely helpful and diligent"
"Thanks for the review Bryant! It's our goal to make working with us simple & easy. We appreciate your business. "
Ethan Pike
November 12, 2025
"So helpful cut my insurance payment in half. Thanks Nate!"
"Thank you for the review Ethan! We are so glad we are able to help your family meet insurance needs within your budget. Please reach out anytime we can further assist you. "
Zach
November 11, 2025
"Paula and her team are absolutely incredible! They’re professional, friendly, and always go the extra mile to make sure you understand your coverage and feel confident about your choices. Anytime I’ve had a question or needed help, they’ve responded quickly and made the process effortless. It’s rare to find an insurance office that treats you like family, but Paula Traina’s State Farm team truly does. Highly recommend to anyone looking for reliable coverage and top-notch customer service!"
"Thank you Zach! We make it a priority to respond quickly and conveniently to our customers' needs. Please reach out anytime we can assist with your insurance or financial service needs. "
Nailah
November 4, 2025
"Nathan was very kind and helpful!"
"Thank you for the review Nailah! Nathan works hard to make insurance easy for our customers.❤️"
Art Bardol
October 30, 2025
"Nathan and Alex were extremely helpful in setting up a new insurance policy for our Glens Falls Home. Thank you both."
"Thank you for the review Art. Our team works hard to make insurance easy for customers. We appreciate your loyalty. "
Sam Bobbette
October 28, 2025
"Nathan was very helpful and easy to work with"
"Thank you for taking the time to leave us a review. Nate is dedicated to helping our customers and making the process easy. We appreciate your business. "
John Smith
October 28, 2025
"Phenomenal place to get insurance with. Paula took time to get to know me, my family and our situation. Offering great knowledge and giving clear and thought out options. Price was reasonable and the service was great."
"I appreciate your kinds words. It's our goal to help our customers build personalized risk management plans to protect their families. We are looking forward to working together for many years to come. "
Zach Harbinger
October 26, 2025
"I had an amazing experience with Paula Traina State Farm! The team was friendly, professional, and went above and beyond to help me with all my insurance needs."
"Thans Zach! We work hard to help our customers build financially strong families. Please reach out anytime we can assist with your insurance or financial service needs. "
JD Michaels
October 14, 2025
"Very friendly and quick to get quotes etc"
"Thank you for the review. My team works hard to provide fast and accurate service to all of our customers. We appreciate your business! "
Dianne Dudley
October 14, 2025
"Alexandria’s ALWAYS a pleasure to work with! She is efficient and awesome every time I’ve dealt with her over the years! Great job as always Alex!!"
"Thank you for the review Dianne. Alex works very hard to provide our customers with excellent customer service. I appreciate you recognizing her efforts. Please reach out anytime we can assist with your insurance & financial service needs. "
ethan mcknight
October 5, 2025
"Worked around my schedule"
"Thank you for the review Ethan. We understand our customers lead busy lives and do our best to accommodate your schedules. We appreciate your business and do our best to make it easy to work with us. "
Said Amrani
September 21, 2025
"Very good response time."
"Thank you very much for the review. We appreciate your business and look forward to serving your family. "
Sara June
September 19, 2025
"Nathan was amazing and helped me transfer my policies without any hassle. He was informative and listened to my insurance needs."
"We appreciate the review Sara. It's our goal to make insurance simple for our customers. We appreciate your business. "
David Huff
September 15, 2025
"Nathan has been a really big help! We were able to save hundreds on our policies."
"We are so glad to hear Nathan was able to help your family. It is our mission to help people build financially strong families. Please reach out anytime we can assist in your insurance or financial service needs. We appreciate your business. "
Melanie Ferris
September 12, 2025
"It was a pleasure speaking with Nathan, he was very informative and answered all of my questions. I look forward to being a customer for the foresee able future."
"Welcome to the State Farm family! We appreciate your business and look forward to serving your family. Please call or text anytime we can assist with your insurance or financial service needs. "