State Farm® Insurance Agent Paula Traina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Said Amrani
September 21, 2025
5
out of
5
rating by Said Amrani
"Very good response time."
Sara June
September 19, 2025
5
out of
5
rating by Sara June
"Nathan was amazing and helped me transfer my policies without any hassle. He was informative and listened to my insurance needs."
We responded:
"We appreciate the review Sara. It's our goal to make insurance simple for our customers. We appreciate your business. "
David Huff
September 15, 2025
5
out of
5
rating by David Huff
"Nathan has been a really big help! We were able to save hundreds on our policies."
We responded:
"We are so glad to hear Nathan was able to help your family. It is our mission to help people build financially strong families. Please reach out anytime we can assist in your insurance or financial service needs. We appreciate your business. "
Melanie Ferris
September 12, 2025
5
out of
5
rating by Melanie Ferris
"It was a pleasure speaking with Nathan, he was very informative and answered all of my questions. I look forward to being a customer for the foresee able future."
We responded:
"Welcome to the State Farm family! We appreciate your business and look forward to serving your family. Please call or text anytime we can assist with your insurance or financial service needs. "
Jerena Campbell-Grimm
September 5, 2025
5
out of
5
rating by Jerena Campbell-Grimm
"Nathan is absolutely fantastic. He took his time explaining all the coverages. State Farm has been my Insurance for all my vehicles for years and they are now insuring my Home! I couldn’t be happier with the service I received."
We responded:
"Thank you for the review Jerena. It's Nathan's goal to help make insurance simple for our customers. Bundling home and auto insurance is a great way to get the best value and ensure your family has the best protection. We appreciate your business! Please reach out any time we can help with your insurance or financial service needs! "
Robert Fortini
September 3, 2025
5
out of
5
rating by Robert Fortini
"Alex Greene was extremely helpful and made an otherwise bad experience into an easy process. I highly recommend her and her office!"
We responded:
"Thank you for the review Robert. We appreciate your business and we are here to help! "
Khairi
August 26, 2025
5
out of
5
rating by Khairi
"I’d like to give a special thanks to Nathan at State Farm for his outstanding patience, professionalism, and welcoming attitude. My insurance process took about two hours with many details that required extra time and care, yet Nathan handled everything calmly and with a great spirit. He explained clearly, stayed supportive throughout, and worked seamlessly with the team to make sure I got everything done right. Also, thank you to Alex for warmly welcoming me the first time I came in. Truly an excellent experience thanks to both of them."
We responded:
"Thank you very much for taking the time to share your experience with us. Our team is committed to helping our customers get the right coverage for their families within their budgets and making the process as easy as possible. Please call, text or stop in anytime we can help with your insurance or financial service needs. We appreciate your business. "
sara mercedes
August 22, 2025
5
out of
5
rating by sara mercedes
"Thank you, Nathan you made this process extremely stress-free extremely helpful and I really appreciate everything you did for me today to get me insured and on the road as soon as possible. Thank you for your amazing service."
We responded:
"It's our goal to make insurance simple and hassle free for our customers. We appreciate your business and the kind review. Please reach out anytime we can assist with your insurance or financial service needs. "
Gregory Hutchison
August 20, 2025
5
out of
5
rating by Gregory Hutchison
"Nathan was amazing at making it an effortless process to bundle my Auto and Homeowners Insurance together! Additionally he did a great job in a very quick manner to get in touch with my Mortgage Underwriter to get key information needed for the process. Can't recommend enough!"
We responded:
"Thank you for the review Gregory! It's our goal to make insurance easy for our customers. Call or text us anytime we can help. We appreciate your business!"
Sharon West
August 19, 2025
5
out of
5
rating by Sharon West
"Nathan made the process quick and easy. Bonus - he was able to match my current coverage for a much better price."
We responded:
"Thank you for the review Sharon! We aim to help our customers get the best coverage for their families within their budget. We appreciate your business!"
Akif Karimov
August 13, 2025
5
out of
5
rating by Akif Karimov
"I had great experience with Nathan who helped me get an auto insurance from A to Z. Nathan has been super responsive and caring and helped me with all necessary information to get the insurance. Definitely recommend!!!"
We responded:
"Thank you for the review Alif! We do our best to make insurance easy for our customers. We appreciate your business. Please call or text if we can help with your family's insurance or financial service needs. "
Robert Winney
July 28, 2025
5
out of
5
rating by Robert Winney
"I have been with Paula for several years and they are always helpful when I call with a question. I just set up a life insurance policy with Nathan Poag and he did a great job explaining everything to me. Top notch service."
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! "
Tylea Hawn
July 25, 2025
5
out of
5
rating by Tylea Hawn
"Nathan was such a great help and Great customer service.."
We responded:
"Thank you for the review Tylea. Nathan works hard to make insurance easy for our customers. We appreciate your business. "
drew barney
July 11, 2025
5
out of
5
rating by drew barney
"amazing experience! brian is very smart and took time to explain everything to me and helped me get a great rate! highly recommend"
We responded:
"Thank you for the review Drew. Brian is very knowledgeable and works hard to make insurance simple for our customers. Please call or text anytime with can help with your insurance & financial service needs. "
Rosalie Berg
June 27, 2025
5
out of
5
rating by Rosalie Berg
"I worked with Brian to secure insurance on a home and he made the process really easy! I feel very confident in my decision to go with this office. Very helpful!"
We responded:
"Thank you Rosalie! Brian prioritizes the unique needs of each customer. It's our mission to make insurance simple and easy for local families. Please call/text us if we can be of further assistance. We appreciate your business! "
Ethan Colvin
June 25, 2025
5
out of
5
rating by Ethan Colvin
"Nate was amazing. I love dealing with State Farm because it's no hassle and they care. Been dealing with them since I was 16. Go Sox! (Nate told me to say that)"
We responded:
"Thank you for the review Ethan. I'm glad Nathan was able to make things simple and easy for you today! "
Kathleen Powers
June 18, 2025
5
out of
5
rating by Kathleen Powers
"We had a great conversation, felt like we were more than just another customer. Really appreciated the time spent and the knowledgeable and kind representative."
We responded:
"Thank you for the review Kathleen. It's our goal to understand your family and your changing needs. Please reach out anytime we can assist. We appreciate your business. "
Amanda Carpenter
June 13, 2025
5
out of
5
rating by Amanda Carpenter
"Nathan Poag is an outstanding insurance agent. He went above and beyond for me and my husband. His communication skills and timely responses made our experience such a delight. I will recommend him to everyone I know and will continue to support him in the future. I suggest you do the same. You will not be disappointed. Thanks again Nathan, you’re amazing at what you do!!!"
We responded:
"Thank you for the stellar review Amanda. Nathan loves helping local families and works hard to ensure an excellent customer experience. Please call or text the office if there is anything else we can help you with. "
Sara Woods
May 30, 2025
5
out of
5
rating by Sara Woods
"Brian Palmer is the best! Thanks for all the help!"
We responded:
"Thank you for the review Sara. Brian works hard to be a reliable partner in our customers' journey toward security and peace of mind. "
Cathy Scofield
May 13, 2025
5
out of
5
rating by Cathy Scofield
"Nathan was very helpful And well knowledgeable"
We responded:
"We appreciate the review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help! "
Eric Pooler
May 5, 2025
5
out of
5
rating by Eric Pooler
"Worked with Alex for years here and she has always been super attentive and fair. Recently I worked with Brian and he helped us really reduce our monthly spend on car insurance."
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you've had a positive experience with us; your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
Jenifer Mullikin
May 2, 2025
5
out of
5
rating by Jenifer Mullikin
"Typically we deal with Paula regarding our auto insurance however I worked with Brian today on a homeowners policy . Their proffesionalism , the time they spend going over all the details . Simply the best ! Super happy customers. Wouldn't work with any other insurance company , they are simply the best ! They all need a raise . I only get to choose 5 stars but its more like 10 stars ! Happy customers !"
We responded:
"Thank you Jennifer. Brian loves helping customers. We appreciate your kind words and look forward to serving you for years to come. ❤️"
Avery Wiggins
May 1, 2025
5
out of
5
rating by Avery Wiggins
"I came in looking for renters insurance with many questions. I have been working with Nate and he answered them all! Seamless process, highly recommend working with them."
We responded:
"Thank you for the review Avery. It is our pleasure to work with your family. Nathan prides have himself on providing knowledgeable and friendly service. "
Peter Juliano
April 23, 2025
5
out of
5
rating by Peter Juliano
"Nathan did a great job getting my insurance transferred fron Arizona to New York and also set up our homeowners insurance."
We responded:
"Welcome to NY Peter! We are so glad Nathan was able to help you with a smooth relocation. Call or text us if you need to know the best spots for Sumner fun! "
Dezzi Clark
April 22, 2025
4
out of
5
rating by Dezzi Clark
"Informative and helpful. Here's to hoping to rates stay low 🤞"
We responded:
"Thank you for the feedback Dezzi! It is our goal to make insurance easy for our customers. Please let email or text me to let me know what we can do to earn a 5 star review next time. We are always looking to improve! "